At this time, our shipping partners are automatically selected based on the fastest delivery routes in your area, and we are able to offer alternative delivery options. We are unable to specify a particular time for your order to be delivered. In most cases, our drivers deliver orders between the hours of 9 AM and 5 PM, Monday through Friday, excluding holidays. Since our drivers' delivery routes change from day to day, we cannot determine an approximate time your order will be delivered.
Turnaround Time - Production Only
We are here to offer you the fastest production time. For this reason, once all files have been received, verified, and approved, production time starts running. All orders and/or proofs need to be placed before 1:00 PM EST. Otherwise, these jobs will not be processed until the next business day. Please note that if we are unable to print your files because they do not meet our file requirements, your job status will return to <Proof Rejected and/or Awaiting Artwork>, and your printing turnaround will be reset.
For orders and/or proofs placed without a complete digital file that meets our file requirements, printing turnaround will only start when a print-ready file(s) are sent to us and approved, not from when the order is first submitted.
If your job or proof is approved by 1:00 PM EST, printing turnaround starts the same business day. For any order approved after this time, the turnaround will start the next business day. For example, an order that is approved by 1:00 PM EST will be in the production process by the end of the day. Otherwise, if it’s approved after 1:00 PM EST, these jobs will not be processed until the next business day.
Please note that https://www.tradewholesaleprint.com offices are closed on Saturdays, Sundays, and Holidays. As a result, these days are not considered when calculating printing turnaround time. Likewise, printing turnaround time does not include shipping transit time, and you should allow additional business days for delivery based on the shipping method you selected. Printing turnaround time for jobs with approved payment and approved proofs is guaranteed. Cancellation of an order is not possible once it has been approved by the customer. Refund requests will not be considered in such cases.
If you have more questions about your order, please contact us.
Trade Wholesale Printer
Monday to Friday 9 a.m. to 5 p.m. EST
1340 Aerowood Dr, Mississauga, ON L4W 1C1
(905) 760-5522
Email: support@tradewholesaleprint.com